Refund & Return Policy
Last Updated: October 16, 2026
Fairview Feed & Farm Supply, we want our customers to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return within 30 days of delivery, subject to the conditions outlined below.
1. Return Window
Customers may request a return within 30 days of the date the order is delivered.
To start a return, please contact our customer support team within the 30-day return period and provide your order information and the reason for the return. Returns requested after the 30-day period may not be accepted.
2. Return Eligibility
To be eligible for a return, the product should generally be:
Unused and in its original condition
Free from damage caused after delivery
Returned with original packaging and included accessories when reasonably possible
Accompanied by the original order information or proof of purchase
Certain products may have additional return requirements depending on their condition and characteristics.
3. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. For damaged products, clear photographs of the item and packaging may be requested to help us review the issue. After reviewing the information, we will determine the appropriate solution, which may include a replacement, return, refund, or another reasonable resolution depending on the circumstances.
4. Return Request
To request a return, please contact:
Email: support@fairviewfarmsupply.com
Phone: +1 256 796-5355
Please include your order number, the product name, and a brief explanation of the reason for the return.
We will provide return instructions after reviewing your request.
5. Return Shipping
Some farm and pet care products may require special handling or packaging when being returned. Customers should ensure that returned products are returned in their original condition, unused, and with all original packaging and included accessories intact. Additional return instructions may apply depending on the product.
6. Fairview Feed & Farm Supply and Large Items
At Fairview Feed & Farm Supply, poultry supplies, wild bird products, and pet care products may require special handling or packaging when being returned. Customers should ensure that all products are returned in their original condition, unused, and with all original packaging and included accessories intact. Additional return instructions may apply depending on the product.
7. Refunds
Once a returned item is received and reviewed, we will determine whether it meets the applicable return requirements. If the return is approved, the applicable refund will be processed to the original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution. Refunds are generally processed within 7 days.
8. Items That Cannot Be Returned
Returns may not be accepted for products that have been used, damaged after delivery, modified, improperly assembled, or otherwise returned in a condition that does not meet the applicable return requirements. Any product-specific return restrictions will be communicated where applicable.
9. Exchanges
If you would like to exchange an item, please contact us first. Depending on product availability and the circumstances of the request, we may provide an exchange option or another appropriate solution.
10. Order Cancellation
If you need to cancel an order, contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests before an order enters the shipping process. Once an order has shipped, cancellation may no longer be possible and the order may instead be handled under this Return Policy.
11. Contact Us
For return, refund, or exchange questions, please contact Fairview Feed & Farm Supply:
Business name: Fairview Feed & Farm Supply
Phone: +1 256 796-5355
Email: support@fairviewfarmsupply.com
Address: 50 Randall Shedd Ln, Cullman, AL 35058, United States
Opening hours:
Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: Closed
Time zone: (GMT−05:00) CT (US)
We are committed to handling return requests clearly and fairly while providing helpful customer support throughout the process.